Before
having read anything about coaching, I viewed it as a one-on-one session, where
the coach would try to teach the coachee something. But after reading more
about it, I realized that the focus was not on the coach and his knowledge, but
on the coachee and his learning process.
The main
objective, as I see it, is to help the coachee towards self-realization. It’s
not about telling him what to do or how to do it, it’s more about helping him
and guiding him along the way. If the coachee has a problem, it’s not the
coach’s job to tell him how to solve it, but to help the coachee realize how to
solve the problem himself. I remember seeing a short film about the coach’s
job, where the coach would provide the coachee with the tools to handle his
problem, but also provide a safety net, should things go wrong. So in a way the
coach is a supporting actor, helping you get to where you want to go.
But what is
a good coach? A good coach, in my eyes, does not give you the answers. He helps
you realize them on your own. One way to do this, is through inquiries. A good
coach can ask leading questions, and help you to structure your own thoughts. I
think it is important for the coach to focus on goal achievement, so that you
realize what you want. It’s about developing the coachee as a person, to help
him become more self-aware. But to be able to do this, it’s also very important
to build trust among the coach and coachee. Without trust it will be difficult
for the coachee to open up, and truly be honest with both the coach and
himself.
Trust is
also essential because some might find it challenging to be coached. We all
fear change, and being coached naturally entails change, because you are
opening up to new possibilities and new ways of thinking. For some this might
seem scary, so a coach needs to focus on making the coachee feel safe,
empowered and ready for change.
There are
five key processes that a coach can utilize in a coaching situation. These are
listening, mirroring, summarizing, questioning and catalyzing. Personally, I
feel that these five processes are all part of one great process. Listening is
of course the base for the whole coaching session. It’s important for the
coachee to feel heard and to feel that his perspective and his thoughts matter.
And you show that you listen by
following the four next processes and perhaps highlighting some of the key
words he used. The fifth key process, catalyzing, seems like a more active
role, where you show your commitment and passion for wanting to help the
coachee. This, I believe, will in turn motivate the coachee and help build
trust.
So to sum
it up, I believe a good coach helps you realize what you want and how to get
there.
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